Sirius Energy is committed to protecting the privacy of any personal information help about individuals in accordance with the applicable laws. "Personal information" is information about an identifiable individual, or an individual who is reasonably identifiable, as defined by applicable law. Sirius Energy has implemented measures to comply with its obligations under the relevant Australian privacy laws.This policy applies to Sirius Energy Limited, and describes the way that we collect, hold and disclose personal information about individuals.
Why does Sirius Energy need to collect my personal information?
We collect and hold your personal information to allow us to perform our business duties and ultimately provide you with personalised and actionable energy insights for your home. For example, we may collect your personal information to include you in an upcoming promotion, to allow us to market our products and services to you or for other reasons listed below.
What personal information does Sirius Energy hold?
The types of personal information we collect includes:Your name;Address;Energy provider and account number;Your energy consumption data;If necessary, we may also ask you to provide additional personal information from time to time.
What if you don't provide Sirius Energy the personal information it requires?
If you can't, or don't, provide us with the personal information it reasonably requires, we may be unable to provide you with the information, products or services you have requested.
How does Sirius Energy collect my personal information?
We collect personal information directly from you. That collection generally occurs or may occur when you: Sign up to our service; Use our service; Participate in a competition or promotion; Participate in a survey conducted by us; Provide information to our contact channels.
At Sirius Energy, we will take such steps as are reasonable in the circumstances (if any) to ensure that you are aware of the purposes for which we collect your personal information. Such notifications will be sent directly from Sirius Energy management.